Wholezales Privacy Policy
Last updated: October 24, 2023
At Wholezales, your privacy matters to us. This policy explains, in plain language, what information we collect, how we use it, and your rights as our customer.
Information We Collect
We collect only the information we need to serve you:
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Contact details: name, email, phone, shipping and billing address
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Order details: what you buy, payment confirmation, shipping info
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Account details (if you create one): username, password
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Shopping activity: items you view, save, or add to cart
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Support info: what you share when contacting us
We also use cookies and tracking tools (like most websites) to improve your shopping experience and show you relevant offers.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Improve our website and services
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Send you order updates and promotional offers (you can unsubscribe anytime)
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Detect and prevent fraud or unauthorized activity
How We Share Your Information
We do not sell your personal information.
We only share it with trusted third parties when necessary, for example:
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Carriers (Canada Post, UPS, DHL, etc.) to deliver your order
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Payment processors to complete transactions
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Service providers (like Shopify) to run our website
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Marketing partners to show you relevant ads (you can opt out anytime)
Cookies & Tracking
Like most sites, we use cookies to remember your preferences, keep your cart active, and measure site performance.
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You can block or delete cookies in your browser settings, but some site features may stop working.
Your Rights
Depending on where you live, you may have the right to:
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Access the information we hold about you
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Update or correct your details
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Request deletion of your personal data
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Opt out of marketing emails or targeted ads
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Ask questions about how we use your data
To exercise these rights, email us at support@wholezales.com
Security & Retention
We take security seriously and use reasonable measures to protect your data.
We keep your information only as long as needed for orders, legal requirements, or account management.
International Users
Our website is hosted in Canada, but your information may be stored or processed in other countries (e.g., by Shopify or shipping partners). We take steps to ensure your data is handled securely.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📍 401 Traders Blvd E, Unit 14, Mississauga, ON, L4Z 2H8, Canada